Watpac Y.P.P 2015


Leadership Program


Your Facilitators

An experienced L&D specialist with a passion for program design and facilitation. I am also well experienced in running large multi-disciplined Learning and Development departments as evident from my work history over the past 10+ years.

I am also passionate about understanding human behaviour and embedding these learnings into many of the programs I deliver.

John Wood

"I am not recognized as one of the most inspirational, humorous and thought provoking speakers, or am I 'one of the most sought after speakers' I enjoy watching people smile and I love to have fun and most of my presentations include lots of laughs."

Gerald is THE best loved, most intelligent, unbelievably hilarious and in most demand in his household, and is becoming one of the most recognisable faces in his street. He is unashamedly different.

Gerald Pauschmann 

Emotional Intelligence

EI is the ability to recognize your emotions, understand what they're telling you, and realize how your emotions affect people around you. It also involves your perception of others: when you understand how they feel, this allows you to manage relationships more effectively.

People with high EI are usually successful in most things they do. Why? Because they're the ones that others want on their team. When people with high EI send an email, it gets answered. When they need help, they get it. Because they make others feel good, they go through life much more easily than people who are easily angered or upset.

What is Emotional Intelligence?

We all have different personalities, different wants and needs, and different ways of showing our emotions. Navigating through this all takes tact and cleverness – especially if we hope to succeed in life. 

This is where EI becomes important.

Accountability for Learning

Learning styles questionnaire 


Theorists adapt and integrate observations into complex but logically sound theories. They think problems through in a vertical, step by step logical way. They assimilate disparate facts into coherent theories. They tend to be perfectionists who won’t rest until things are tidy and fit into a rational scheme. They like to analyse and synthesise. 


Pragmatists are keen on trying out ideas, theories and techniques to see if they work in practice. They positively search out new ideas and take the first opportunity to experiment with applications. They are the sort of people who return from management courses brimming with new ideas that they want to try out in practice. 

What is your preferred learning style...


Activists involve themselves fully and without bias in new experiences. They enjoy the here and now and are happy to be dominated by immediate experiences. They are open-minded, not sceptical, and this tends to make them enthusiastic about anything new. Their philosophy is: “I’ll try anything once”. 


Reflectors like to stand back to ponder experiences and observe them from many different perspectives. They collect data, both first hand and from others, and prefer to think about it thoroughly before coming to any conclusion. 

Critical and creative thinking

Ever wonder how your brain processes information? These brain tricks and illusions help to demonstrate the two main systems of Fast and Slow Thinking in your brain.

Written and created by Mitchell Moffit (twitter @mitchellmoffit) and Gregory Brown (twitter @whalewatchmeplz).


2 daughters, 2 sons, a mother, a father, a policeman​ and a thief.

    1. Rules
      No more than two people on the raft at one time
      Only the Father, Mother and Policeman can operate the raft
      The Father cannot be alone with any of the daughters without the mother being around
      The Mother cannot be alone with any of the sons without the father being around
      Finally the Thief cannot stay with ANYONE without the cop being present

Managing workload

Activity: - The Paper Trail

Stephen Covey - First things first I will show a better quality video (this one is a poor copy on youtube

Managing workplace relationships

What's your POINT OF VIEW - just simply do you agree (A) or disagree (D)

Bigger people should pay more for health [ ]

The dole should be abolished [ ]

Bring back the death penalty [ ]

Murderers, rapists and the like, have rights also [ ]

When you have tried everything to calm your child and nothing seems to work, than a slap or smack behind the legs is OK [ ]

We should get rid of the unions [ ]

If we don't perform our job duties to the agreed expectations, then we should have our pay docked. [ ]

Parents (or carers), should be responsible for the damage caused by their irresponsible child. [ ]

When a company retrenches staff, or lay them off, the CEO of that company should not get a salary increase. [ ]

People who reside in this country should abide by our laws [ ]

The customer is always right. [ ]

No matter how smart a person is, no one is worth $3 million per year [ ]

We should get a pay rise when the cost of living, housing and everything else just goes up [ ]

Drinking age should be increase to 21 [ ]

You should be at least 18 before you can get a licence [ ]

7 years in gaol should mean 7 years [ ]

The toilet seat should always be put down [ ]

Developing customer and business relationships

Break the participants into teams of 4 or 5 and have them present back to us about this section and develop their findings, use of flipchart, PPT etc