De-escalating hostile and potentially violent outbursts

Tactical Assertive Communication and Non Violent Communication

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The Figure 8

How I spend my time during overnight stays.

WEIPA

AURUKUN

BUNDABERG

CAIRNS

ROCKHAMPTON

INNISFAIL AND AYR

What Others Say About This Course

Marc Stevens ( Web Design Media )

Engaging, Relevant and high level of expertise.

“Gerald was a great presenter and kept the staff engaged. Presenter was engaging, knowledgeable and entertaining, answered questions well, really made me rethink my approaches. ­ [Richelle Ryan]

Very enthusiastic presenter who was passionate about the subject made the learning easy. ­ [Craig Ollington]

Very engaging course and facilitator. Enjoyable and an easy going environment to learn. Facilitator kept it very interesting and encouraged participation. ­ [Nicky Perriman]

We have had quite a few training courses from the LGAQ and we have come to appreciate the high level of expertise and value for money that we receive. ­ [Michael Rowland]

Excellent session. Trainer was a fantastic presenter and was very engaging. I thoroughly enjoyed it and learnt a lot. [Judey Browne]

Gerald's training session was great. He was engaging, factual and inclusive. We are putting what we have learnt to use around home and office (to practice!) ­ [Caitlyn Williams]

REFERENCES:

QUEENSLAND CRIMINAL CODE:
https://www.legislation.qld.gov.au/view/pdf/2018-01-29/act-1899-009

3.1 QUEENSLAND LEGISLATION.
3.1.1 Criminal Legislation .
http://www.parliament.qld.gov.au/documents/explore/ResearchPublications/ResearchBriefs/2005/200524.pdf

3.1.2 Privacy – Legislation and Common Law
"Many people would assume that filming persons in private places and contexts would be in breach of a law. However, there are many situations which are not protected by legislation. Indeed, the Commonwealth has a Privacy Act 1988 and most states have privacy laws that apply to regulate the collection, use, disclosure, security and access to ‘personal information’ (which includes a photograph or other pictorial representation of a person). However, the laws apply only to government agencies and business organisations. It would not seem to apply in situations given in the examples here of a private individual taking photographs of other people without their consent."

Australian Government Law reform (Taking photographs and other images)
https://www.alrc.gov.au/publications/69.%20Particular%20Privacy%20Issues%20Affecting%20Children%20and%20Young%20People/taking-photographs-an
Submissions and consultations (section)

69.112 through to 69.117

ARTS LAW (Website) where the specific relevant paragraphs are used and projected as a slide
https://www.artslaw.com.au/info-sheets/info-sheet/street-photographers-rights/